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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ted Wilson

Ted Wilson

July 1, 2025

5  out of  5
rating by Ted Wilson
"For years I have gotten excellent, friendly, and efficient service.........three cheers !"
We responded:
"Thank you for taking the time to post about your experience with our office. We appreciate your business, Ted."
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Kimberly Cortez

June 26, 2025

5  out of  5
rating by Kimberly Cortez
"Vickie was very informative and kind! Thank you for the great customer service!"
We responded:
"We appreciate your business, Kimberly. Thank you for sharing about your experience and the 5 stars."
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Randy Jones

June 25, 2025

5  out of  5
rating by Randy Jones
"State Farm Insurance, Managed by Todd Brown in downtown Broken Arrow, is our full-service insurance agent for our home and cars. We started with Tilt Brown years ago and have since been with Tilt’s son, Todd, and his staff for decades. They are a service provider that’s like family, and we know we are in good hands with them. We recommend these folks for any of your insurance needs. Ok W. Jones & Family"
We responded:
"Thank you for the feedback about your experience with our office, Randy. We appreciate your business and look forward to continuing to work with you and your family."
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Crystal Hanna

June 23, 2025

5  out of  5
rating by Crystal Hanna
"Brenda is both knowledgeable and informative."
We responded:
"Thank you for the 5 stars, Crystal. We appreciate your business."
Profile photo of Darlene Ward

Darlene Ward

June 22, 2025

5  out of  5
rating by Darlene Ward
"I had gotten behind on my bill for the Mortgage, Car, & Business!! Thanks to Leslie, Vicki, & David going through all the dates with me, so that I will have the dates correctly!! I appreciate all their help & patience with me to get it back on track time wise!! Thank you so much to all of you!! And thank you to Todd Brown who has had my Insurance business for over 30 years now😊🌻 Blessings to all of you😇"
We responded:
"We appreciate your business, Darlene. We are grateful to have been able to help you get back on track. Thank you for taking the time to share about your experience with our agency. "
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cindi turley

June 20, 2025

5  out of  5
rating by cindi turley
"Always helpful about concern renewals & updates"
We responded:
"Thank you for taking the time to share your experience. We appreciate your business, Cindi."
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Lynn Galyean

June 20, 2025

5  out of  5
rating by Lynn Galyean
"They have had my insurance for my home and autos for years. Everyone there is helpful and always handles everything I need with knowledge and courtesy. If you need insurance I would definitely recommend them."
We responded:
"We appreciate the positive feedback, Lynn. Thank you for choosing our office for your insurance needs. We appreciate your business over the years."
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Christine Warfel

June 20, 2025

5  out of  5
rating by Christine Warfel
"Always positive and efficient customer service and responsiveness at this office."
We responded:
"Thank you, Christine. We appreciate your business."
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Holly Sue Hutson

June 17, 2025

5  out of  5
rating by Holly Sue Hutson
"We moved our policies to Todd Browns office around 2 years ago. Ashley Fredrick had been my Agent the whole time and she’s always been patient with me and very polite. She gives us various scenarios to accommodate our needs. Thank you Ashley. Brad and Holly Hutson."
We responded:
"Thank you for choosing our office, Brad and Holly. We appreciate your business and look forward to continuing to work with you. Thank you for the kind words and shout out about your experience with Ashley."
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VIcki Whitby

June 12, 2025

5  out of  5
rating by VIcki Whitby
"I called Todd Brown’s office this morning with issues with retrieving my bill online. Brenda answered the phone and she explained everything to me to my satisfaction. As we began to talk, she suggested that I make an appointment to come in to talk to someone that can help me review my bills and figure out what my needs are. She was kind, pleasant and very helpful."
We responded:
"Thank you for sharing about your experience with Brenda, Vicki. We are grateful for your business and look forward to continuing to help you with your insurance needs."
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Michael C. Wymore

June 7, 2025

5  out of  5
rating by Michael C. Wymore
"We recently received a notice from State Farm in the mail. After reviewing the notice, we had questions and I contacted our local Todd Brown, State Farm office in Broken Arrow. I spoke with Vicki over the phone. She was very knowledgeable and able to answer my question in short order. It was a very pleasant experience, and I had all of my questions answered in a professional manner."
We responded:
"We appreciate your business, Michael. Thank you for sharing about your experience with Vicki. Glad to hear she was able to take care of your concerns. Thank you for choosing our office for your insurance needs."
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Josh E

June 6, 2025

5  out of  5
rating by Josh E
"My previous agent retired and all my policies were transferred to the office of Todd Brown. The staff there has been great. I have interacted with them several times since the move: to update policies, add policies and I recently bought and sold houses and they were very quick to help me with that as well. Highly recommend State Farm and Todd Brown’s office as an agent."
We responded:
"We are grateful for the positive review, Josh. We appreciate your business. We look forward to continuing to help you with your insurance needs."
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Justin Green

June 5, 2025

5  out of  5
rating by Justin Green
"This office is always extremely professional and helpful."
We responded:
"We appreciate you sharing about your experience with our office. Thank you for the 5 stars, Justin. We appreciate your business."
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David Keener

June 4, 2025

5  out of  5
rating by David Keener
"Leslie is an amazing agent. She took care of my insurance needs within an hour. Leslie is top tier agent. Thank you again."
We responded:
"We appreciate your feedback about your experience with Leslie, David. Thank you for the 5 stars! We appreciate the opportunity to help you with your insurance needs."
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Pamela Douglas

June 3, 2025

5  out of  5
rating by Pamela Douglas
"I love working with Leslie. She is always very thorough and pleasant!"
We responded:
"Thank you for the positive feedback about Leslie. We appreciate your business, Pamela. Thank you for choosing us for your insurance needs."
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Doris Watson

June 3, 2025

5  out of  5
rating by Doris Watson
"Great service, great knowledge, great people."
We responded:
"Thank you, Doris. We appreciate your business."
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Tammy Whitlock

June 3, 2025

5  out of  5
rating by Tammy Whitlock
"Kayla & Rhonda were wonderful. The whole staff was friendly. I switched from Progressive due to increasing rates. Kayla got me a fantastic rate & a better price on my premiums . I'm so happy I switched."
We responded:
"Thank you for choosing our agency, Tammy! We are grateful for the positive feedback about the team plus the shout out to Kayla and Rhonda. We appreciate your business and look forward to continuing to work with you."
Profile photo of Rebecca Rogers

Rebecca Rogers

June 2, 2025

5  out of  5
rating by Rebecca Rogers
"I had questions about my bill due to the policies I have merging, Vicki explained everything in detail and assured me the change was temporary. Always have great interactions with everyone in the office!"
We responded:
"We appreciate the positive feedback, Rebecca. Glad to hear Vicki was able to help you with your billing inquiry. We are grateful for your business. "
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C MH

June 2, 2025

5  out of  5
rating by C MH
"Great people, Ashley is who I usually deal with and she’s awesome every time I make a change to anything!"
We responded:
"We appreciate your business. Thank you for the positive feedback about our team and shout out to Ashley. We are glad to have you as a customer."
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June Barrios

May 30, 2025

5  out of  5
rating by June Barrios
"Brenda answered questions about my policies which helped me make decisions on my coverage. Very friendly office!"
We responded:
"Thank you for the shout out to Brenda and our team. We appreciate your business, June."
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William Gensert

May 29, 2025

5  out of  5
rating by William Gensert
"Never a problem"
We responded:
"Thank you for the 5 stars. We appreciate your business and choosing our agency."
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Linda Mai

May 28, 2025

5  out of  5
rating by Linda Mai
"They are all so helpful and take time with you!"
We responded:
"We appreciate your kind words, Linda. Thank you for choosing our agency to do business with. We appreciate you."
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Kevin Kidd

May 28, 2025

5  out of  5
rating by Kevin Kidd
"Recently Atticus at Todd Brown State Farm assisted us with a small billing issue. His persistence and follow up was tremendous and he answered all our questions. We have had numerous cars, homes and life insurance over the years. Todd and his staff are always friendly and knowledgeable - willing to go the extra mile to help out. I would suggest you give them a call for any of your insurance and banking needs to see how they can best help you."
We responded:
"We appreciate the positive feedback and shout out to Atticus. Thank you for choosing our agency for your auto, home and life insurance needs. We appreciate your business and look forward to continuing to work with you, Kevin."
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Kristine Cook

May 27, 2025

5  out of  5
rating by Kristine Cook
"Love this office! No problem too small or too big to handle. All questions answered."
We responded:
"We appreciate the positive feedback, Kristine! Thank you for choosing our office. We are glad to be working with you and appreciate your business."
Profile photo of Lisa Cypert (Daphmena)

Lisa Cypert (Daphmena)

May 23, 2025

5  out of  5
rating by Lisa Cypert (Daphmena)
"I went in with my adult daughter and we had the most awesome experience. Leslie was just a delight to work with! We look forward to many years with this company and location. 9-25-24 Edit: It was time to renew my insurance again, which I was able to do over the phone today. Once more, super helpful and friendly staff! Rhonda was wonderful. I would recommend to anyone looking for a good insurance agency."
We responded:
"Thank you, Lisa. We appreciate your business."