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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Bianco

September 18, 2026

5  out of  5
rating by Nancy Bianco
"I cannot recommend Kayla with State Farm highly enough! She made the process of choosing my auto and home insurance coverages an absolute breeze.

What truly sets Kayla apart is her genuine empathy. She takes the time to listen, understands your family's unique needs, and immediately puts you at ease.

On top of her kindness, her industry knowledge is exceptional. She explained my coverage options clearly, making sure I was fully protected without trying to upsell me on things I didn't need.If you want an insurance agent who combines deep expertise with real heart, look no further than Kayla!"
We responded:
"Nancy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Broken Arrow. "
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Chris Newbrough

September 17, 2026

5  out of  5
rating by Chris Newbrough
"The best around!"
We responded:
"Chris, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Stephanie Crow

September 16, 2026

5  out of  5
rating by Stephanie Crow
"Todd Brown's office and staff are top notch! We have had coverage with Todd Brown for nearly 35 years. His staff is knowledgeable, professional and prompt to return calls or emails to take care of your insurance needs. Rhonda has taken time to review our policies (life, auto, home and business) every 6 -12 months to ensure we have coverage that is in our best interest. She will take the time to answer any questions until you fully understand your coverage and options that may save your money as well."
We responded:
"Thank you, Stephanie. We appreciate your business. Thank you for trusting our agency with your life, auto, home and business insurance needs."
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Fred Ford

September 16, 2026

5  out of  5
rating by Fred Ford
"It’s always such a pleasure to speak to this Agency and their team. Everything is easy, straightforward and simple and fast!"
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Kenneth Scott

September 16, 2026

5  out of  5
rating by Kenneth Scott
"Great, helpful and friendly people!!
Thank you again Leslie"
We responded:
"Hi Kenneth, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Todd Brown, Your State Farm Agent "
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Doris Watson

September 11, 2026

5  out of  5
rating by Doris Watson
"Great well trained team. Sensitive to needs and quick to resolve all questions."
We responded:
"Thank you, Doris. We appreciate your business."
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Kathy Dorsey

September 4, 2026

5  out of  5
rating by Kathy Dorsey
"Rhonda and Vicky are always helpful and professional. No problems in the many years we have been client"
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Lisa Bender

September 4, 2026

5  out of  5
rating by Lisa Bender
"Well, we have been with State Farm 47+ years. We started with the "Brown Agency" in 1988 and even though the changes of staff we have been happy with the customer service and attention there. Their attention to our needs has never been an issue. From the moment you walk in the door until you leave the office you feel welcomed, in some instances it's like a family reunion, because their agents are happy and their turn over is minimal! The communication with their insured is on point and they answer every question with knowledge and sufficiently! Would I recommend this State Farm office-Yes!"
We responded:
"Lisa, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Todd Brown and Team "
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Peggy Newcomb

September 1, 2026

5  out of  5
rating by Peggy Newcomb
"Just spoke with Vicki in regards to an insurance issue and she took care of everything!! As a recent widow, I am so thankful that she made it easy for me, one less thing I have to deal with! Thank you Vicki!!"
We responded:
"Hi Peggy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Broken Arrow.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Todd Brown "
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Tom Purcell

August 27, 2026

5  out of  5
rating by Tom Purcell
"Outstanding personal help"
We responded:
"Tom, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Broken Arrow. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Todd Brown and Team "
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David Forrester

August 27, 2026

5  out of  5
rating by David Forrester
"Very pleased with this company and recommend them. Lisa especially is always courteous, professional, and super-helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Broken Arrow to know you had such a great experience with us. "
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Kelly Swan

August 11, 2026

5  out of  5
rating by Kelly Swan
"I’ve been a customer of Todd’s office for nearly 30 years. I work with Rhonda a lot there, but have had great service from everyone. They are professional, helpful, courteous and friendly. There’s a lot of good things to be said about their level of customer care"
We responded:
"Kelly, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Broken Arrow insurance team! - Your State Farm Agent, Todd Brown "
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Joel Villegas

August 11, 2026

5  out of  5
rating by Joel Villegas
"★★★★★

State Farm has always been helpful whenever I have questions or need to make a payment. It’s nice being able to speak with a real person instead of having to deal with an automated machine every time.

Vicki is always so sweet and kind. She speaks clearly, asks the right questions, and genuinely takes the time to better understand what you need so she can help. I really appreciate her excellent customer service and the personal attention she provides!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Todd Brown’s team. "
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MISSaallison

August 11, 2026

5  out of  5
rating by MISSaallison
"Michelle was so quick and helpful. She took care of everything I needed."
We responded:
"Thank you so much for your kind review, MISSaallison!  If you need insurance assistance, we are just an email or call away! - Todd Brown, your State Farm Agent   "
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WILLARD ALLEN

August 5, 2026

5  out of  5
rating by WILLARD ALLEN
"Very professional and kind"
We responded:
"Thank you so much for the 5-star rating, WILLARD! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Todd Brown "
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emily stamper

July 31, 2026

5  out of  5
rating by emily stamper
"Everyone in the office has been super helpful and gone above and beyond for me!"
We responded:
"emily, thank you for the fantastic review! We’re always here to support you with your insurance needs in Broken Arrow. "
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Josh White

July 31, 2026

5  out of  5
rating by Josh White
"Ashley & Savannah have been a big help in helping us navigate the claims process, after my wife was hit an impaired driver. Thank you both. Excellent"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Broken Arrow. "
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Weston Hallmark

July 31, 2026

5  out of  5
rating by Weston Hallmark
"Kayla was cool"
We responded:
"Thank you so much for your wonderful feedback of us here at Todd Brown’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Todd Brown’s Insurance Team "
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colby shaw

July 28, 2026

5  out of  5
rating by colby shaw
"Kayla Theriac is always so helpful! She got me signed up for car insurance with ease and saved me money!"
We responded:
"Hi colby, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Todd Brown, Your State Farm Agent "
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Felicia Moore

July 24, 2026

5  out of  5
rating by Felicia Moore
"Kayla Theriac helped us switch and bundle our auto and home insurances to State Farm. She was so kind, professional, throughly explained everything to me, answered all my questions and concerns promptly. I can not recommend her enough! She made this change so easy and stress free for me. I will definitely continue to use Kayla T"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Bobby Meiser

July 24, 2026

5  out of  5
rating by Bobby Meiser
"Everyone there is super friendly and know you by name. They truly care for all of their clients as family! Great place for all of your insurance needs and more! Thank you Todd Brown and staff with State Farm!!"
We responded:
"Thank you, Bobby. We appreciate your business."
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Carla Graham

July 24, 2026

5  out of  5
rating by Carla Graham
"Have been with this office many of years. They are awesome and take good care of thier customers."
We responded:
"We appreciate your business, Carla. Thank you for your loyalty and taking the time to post about your experience with our office."
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D. Stark

July 21, 2026

5  out of  5
rating by D. Stark
"Brenda was so helpful and knowledgeable. A pleasure to work with!"
We responded:
"D., we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Broken Arrow insurance team! - Your State Farm Agent, Todd Brown "
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piper kopp

July 21, 2026

5  out of  5
rating by piper kopp
"If I could put 10 stars I would I love statefarm but more importantly Ashley Frederick goes above and beyond she is so amazing! Very informative and overall amazing! Thank you Ashley!!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Olivia Dorr

July 7, 2026

5  out of  5
rating by Olivia Dorr
"Rhonda was a very knowledgeable agent she explained everything so you could understand it."
We responded:
"Thanks so much for the amazing review, Olivia! We really appreciate your support here in Broken Arrow . If you ever have any questions or need insurance assistance in the future, we are just a message away!"