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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kyle parker

kyle parker

September 12, 2024

5  out of  5
rating by kyle parker
"Rhonda was very helpful, very quick to respond, and very friendly"
We responded:
"We appreciate your business, Kyle. Thank you for taking the time to post a review about your experience with Rhonda."
Profile photo of Valerie Lawson

Valerie Lawson

September 5, 2024

5  out of  5
rating by Valerie Lawson
"I made an appointment to speak with Ashley today about Medicare. She was so helpful and friendly and made a confusing subject really clear and has a wonderful sense of humor and a professional demeanor. I left feeling relieved and felt like I could call her if any other questions came up! Just an awesome experience! Thanks Ashley!"
We responded:
"Thank you for taking the time to share about your experience, Valerie. We are glad you found your appointment to be helpful. Thank you for sharing the kind words about Ashley. We appreciate your business."
Profile photo of Don Carlisle

Don Carlisle

August 20, 2024

5  out of  5
rating by Don Carlisle
"Buying a new vehicle and Rhonda took care of all the insurance needs over the phone. She also apprised me of upcoming changes in rates and coverage. Also super professional and proficient. The Brown Agency has had our insurance for twenty years and always been top notch."
We responded:
"We appreciate your business, Don. Thank you for taking the time to share about your experience with Rhonda and our agency. We are grateful for the positive feedback."
Profile photo of Michelle Hayes

Michelle Hayes

August 5, 2024

5  out of  5
rating by Michelle Hayes
"Excellent service!! Answering all my questions."
We responded:
"Thank you for the 5 stars, Michelle. We appreciate your business!"
Profile photo of Linda Gregory

Linda Gregory

July 2, 2024

5  out of  5
rating by Linda Gregory
"Excellent service with Kayla this morning. She took the time to fix the issue and was pleasant to help. Five stars for this young lady. Lynn Gregory"
We responded:
"Thank you for the feedback, Lynn. Glad to hear your experience with Kayla was pleasant. We appreciate your business."
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owner owner

July 1, 2024

5  out of  5
rating by owner owner
"Rhonda is very knowledgeable and very helpful. Always pleased with the service I get."
We responded:
"Thank you for your feedback. We appreciate your business."
Profile photo of Randy Autry

Randy Autry

June 24, 2024

5  out of  5
rating by Randy Autry
"Rhonda and the entire staff at Todd Brown's office are and always have been nothing but wonderful. Very professional, informative, and responsive!!"
We responded:
"Thank you for the feedback, Randy. We appreciate your business. I am glad to hear you have had a positive experience with Rhonda and the whole team. "
Profile photo of Rianne Nelson

Rianne Nelson

June 18, 2024

5  out of  5
rating by Rianne Nelson
"Rhonda and the rest of the Todd Brown State Farm team are so great to work with. We’ve been with State Farm for many years and will continue to use them for home/auto/life insurance!"
We responded:
"We appreciate you taking the time to post a review, Rianne. We are glad to work with you on your home, auto and life insurance needs. Thank you for your kind words about Rhonda and our team."
Profile photo of Margaret

Margaret

June 5, 2024

5  out of  5
rating by Margaret
"Todd Brown’s agency has been very professional and their experience in insurance needs and finance matters are excellent. They are always willing to go that extra mile to get you what you need."
We responded:
"Thank you for the review, Margaret. We appreciate the opportunity to help you with your insurance needs. We are grateful for your business."
Profile photo of Linda Kulpinski

Linda Kulpinski

May 20, 2024

5  out of  5
rating by Linda Kulpinski
"Rhonda was SO knowledgeable, helpful, and efficient. We are very pleased with her excellent customer service!"
We responded:
"We appreciate your business, Linda. Thank you for taking the time to share about your experience with Rhonda."
Profile photo of PattyJok Knutson

PattyJok Knutson

May 15, 2024

5  out of  5
rating by PattyJok Knutson
"Rhonda was extremely friendly and very helpful. We walked in off the street with no appointment and we were promptly greeted and joined Rhonda in her office. She spent several hours with us and we were able to cut our home and auto insurance costs in half AND with better coverage."
We responded:
"We are glad you stopped by, Patty. Thank you for the opportunity to help you with your home and auto insurance. We appreciate your business. Thank you for sharing about your experience with Rhonda."
Profile photo of Dianna Lewis

Dianna Lewis

May 9, 2024

5  out of  5
rating by Dianna Lewis
"The entire staff and Todd Brown's State Farm office are above and beyond AMAZING!!!! I'm so lucky and blessed to have them for all of our insurance needs!"
We responded:
"Thank you for sharing about your experience with our office, Dianna. We appreciate you and your business. We are happy to help you with your insurance needs!"
Profile photo of John Henderson

John Henderson

May 9, 2024

5  out of  5
rating by John Henderson
"Vicki was so pleasant and so helpful. She quickly reviewed my accounts and knew just what to do to resolve my problem viewing my accounts online. Thank you Vicki for easing my frustration!"
We responded:
"John, glad to hear about your positive experience with Vicki. We appreciate you taking the time to give her a shout out. Thank you for your business."
Profile photo of Laura Achhireddy

Laura Achhireddy

May 4, 2024

5  out of  5
rating by Laura Achhireddy
"Due to the unfortunate timing of when I bought a car, I ended up at the office at 4:50 on a Friday. Ashley helped me immediately, and pulled up the quote she had provided that morning when I was considering a car purchase. She was as friendly, efficient, and helpful as if it were MUCH earlier in the day. Within 25 minutes, I was on my way with my new policy. Ashley definitely went above and beyond to help me, and I deeply appreciate that!"
We responded:
"We appreciate your business, Laura. Thank you for taking the time to share about your experience with Ashley. We are glad to have helped you with your car insurance needs. Thank you for choosing our office."
Profile photo of Lisa Jumper

Lisa Jumper

April 30, 2024

5  out of  5
rating by Lisa Jumper
"We’ve been doing business at this office for a very long time and definitely give it a 5 star ⭐️⭐️⭐️⭐️⭐️ rating! The customer service is impeccable! Everyone is so kind, friendly and very knowledgeable. We always feel taken care of and highly recommended Todd Brown and his entire staff for all your insurance needs!😊"
We responded:
"Thank you, Lisa! We appreciate your kind words and you sharing your experience with our office. We are grateful for your business and the trust you have put in us."
Profile photo of Tina Troxell

Tina Troxell

April 3, 2024

5  out of  5
rating by Tina Troxell
"Todd Brown & his staff have been so helpful in getting not only our vehicles insured but our home also. They have been amazing at communication & prompt in responses to our questions. We highly recommend!! Picture of the bug because why not :)"
We responded:
"Tina, thank you for taking the time to post about your experience with our office. We appreciate your business. Thank you for trusting us with your auto and home insurance needs. We love that you posted a picture of the bug! :)"
Profile photo of Cody Addington

Cody Addington

April 2, 2024

5  out of  5
rating by Cody Addington
"Rhonda was extremely helpful explaining all the coverages, beat my current home owners insurance rates and cut my deductible in half! Thanks Rhonda!"
We responded:
"Thank you, Cody! We appreciate you taking the time to post about your experience with our office and Rhonda. Glad to hear we were able to help you get better protection on your home insurance. We appreciate your business."
Profile photo of Diane Davis

Diane Davis

March 14, 2024

5  out of  5
rating by Diane Davis
"I met with Rhonda to discuss Medicare and its options. Going on Medicare, after seeing all the ads on tv, hearing about all the options and getting a ton of mail from different insurance companies, makes one unsure and is confusing. Rhonda took the time to walk me through everything, step by step. This was a huge help in making my decisions needed to start fun up. Thank you Rhonda and thank you State Farm for providing this service."
We responded:
"We are grateful you found this service helpful, Diane. Thank you for taking the time to share your experience and the nice compliment to Rhonda. We appreciate your business."
Profile photo of Catrena Alford

Catrena Alford

February 27, 2024

5  out of  5
rating by Catrena Alford
"We love this office!! We have used them for all our needs for many- many years! Leslie has helped us over and over again and is always so kind, helpful, pleasant and patient us. -- Thank you Leslie for all you do!!! We have full confidence in this office and especially Leslie--"
We responded:
"We appreciate you taking the time to share about your experience with our office. We appreciate your business and loyalty. Thank you for the special shout-out to Leslie and telling about your experience with her. "
Profile photo of Steven Benton

Steven Benton

February 26, 2024

1  out of  5
rating by Steven Benton
"Due to having to install the "Drive safe and save" app to get a discount I decided to give 1 star. This app uses Bluetooth from your phone and it has to be on all the time. This is not only a safety issues while driving but it is absolutely annoying. When I want to turn off my Bluetooth due to not wanting to connect to my earbuds, vehicle or whatever device, I get a message from State Farm telling me to turn it back on. It's completely ridiculous that this company makes you use your Bluetooth on your own personal device to get a safe driver discount."
Profile photo of Karen Buttle

Karen Buttle

February 6, 2024

4  out of  5
rating by Karen Buttle
"I’ve not needed to claim anything so far but Rhonda Crockett at the Todd Brown office has been wonderful. Todd Brown’s office always picks up the phone and I’ve always gotten speedy help to apply for policies or getting questions answered."
We responded:
"Thank you, Karen. We appreciate you sharing your experience with our office and with Rhonda. We are glad to hear your positive feedback. We appreciate your business."
Profile photo of Rob Snider

Rob Snider

January 16, 2024

5  out of  5
rating by Rob Snider
"We’ve been with Todd Brown for YEARS. Always super happy with their service.! His office staff is top notch and can’t be beat!!"
We responded:
"Thank you, Rob, for the post about your experience with our office. We are glad to hear you have been super happy with our service. We appreciate your business. "
Profile photo of Jessica Stanco

Jessica Stanco

January 3, 2024

5  out of  5
rating by Jessica Stanco
"State Farm Todd Brown is wonderful agency to deal with.. their services are great, staff friendly and work with customers to get the job done. We have been with them 25 years and love them."
We responded:
"We appreciate your business, Jessica. Thank you for taking the time to post about your experience with our office. We appreciate your loyalty."
Profile photo of Zack Anglin

Zack Anglin

December 28, 2023

5  out of  5
rating by Zack Anglin
"My wife and I had spoke to representative Leslie. Let me tell you that lady loves her job and is professional as it gets. She gave us a wonderful quote for our car insurance and she made it so relaxing and she gave us great advice. Give that lady a raise! We will certainly be doing business with this State Farm. Thank you Leslie!"
We responded:
"Thank you, Zack, for taking the time to post about your experience getting a quote with Leslie. We appreciate your kind words about the service she provided. We look forward to doing business with you and your wife."
Profile photo of Brent Head

Brent Head

December 13, 2023

5  out of  5
rating by Brent Head
"I have my home, auto, camper insured with Rhonda at Todd Brown’s State Farm office. They are always available and so helpful! I love referring people to Rhonda. She always offers a great product and great prices. I believe that insurance (like most things) is only as good as your agent. Rhonda and everyone else in Todd Brown’s State Farm office is fantastic! Great people surround themselves with great people…"
We responded:
"We appreciate your business, Brent. Thank you for taking the time to share about your experience with insuring your home, auto and camper with our office. And, thank you for the shout out to Rhonda. "