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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Boone

February 24, 2025

5  out of  5
rating by Kevin Boone
"Having 4.9 star rating on Google says it all. They’ve been helpful at every turn for me and my family. Been a customer for 30yrs, never thought of changing. They’re fantastic and I recommend to everyone I know that is looking for an honest and dependable service."
We responded:
"We appreciate you sharing your experience with our office, Kevin. We are grateful for your loyalty over the years. Thank you for using us for your insurance needs and recommending us to others."
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Christine Warfel

February 12, 2025

5  out of  5
rating by Christine Warfel
"Always positive and efficient customer service and responsiveness at this office."
We responded:
"Thank you, Christine. We appreciate your business."
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maggie record

February 11, 2025

5  out of  5
rating by maggie record
"Leslie is ALWAYS so helpful! She is a great communicator, understands your needs and is very patient. Thank You Leslie!"
We responded:
"We appreciate your business, Maggie. Thank you for sharing your experience with Leslie. We are glad to help you with your insurance needs."
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blake sterling

January 3, 2025

5  out of  5
rating by blake sterling
"Vicki was able to help me while I was looking for a car and was immensely helpful when I called to find insurance quotes. When calling, ask for Vicki, she's kind and patient!"
We responded:
"Thank you for your feedback, Blake. We appreciate the kind words and shout out to Vicki. We appreciate being able to help you with your auto insurance needs."
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Kelly Swan

December 30, 2024

5  out of  5
rating by Kelly Swan
"Can’t say enough good things about the consistent, kind, professional, courteous service at Todd Brown’s office. We’ve been working with Rhonda there for well over a decade. She answers questions thoroughly and is super helpful. You can’t go wrong here."
We responded:
"We appreciate your loyalty to our agency, Kelly. Thank you for the positive feedback and the shout out to Rhonda. We appreciate your business."
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Jennifer Parks

December 12, 2024

5  out of  5
rating by Jennifer Parks
"Brenda was very helpful in resolving a claims issue for me. Office as a whole is responsive, professional and friendly. Highly recommend."
We responded:
"We appreciate your feedback about your experience with our office and Brenda. We are grateful for your business, Jennifer."
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Richard Dickinson

December 6, 2024

5  out of  5
rating by Richard Dickinson
"The Office Staff is enjoyable to work with. They professionally answer my questions and are always friendly and pleasant. I am very pleased with their service and highly recommend them."
We responded:
"We appreciate your business, Richard. Thank you for taking the time to give a review about your experience with our team. We are glad to hear about your positive experience and look forward to continuing to work with you."
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Adam Cox

December 2, 2024

5  out of  5
rating by Adam Cox
"Great insurance company. Very happy with their service for over 7 years. Rhonda is who I deal with . The best service."
We responded:
"Thank you, Adam. We appreciate your business."
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Callie Catcher

November 26, 2024

5  out of  5
rating by Callie Catcher
"Rhonda is a very good at doing a comprehensive review of my policies. I’ve been with Todd Brown agency since 1986 and have always gotten excellent service"
We responded:
"We appreciate your business over the years, Callie. Thank you for sharing about your experience with Rhonda and our office. "
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Debbie Gwartney

November 22, 2024

5  out of  5
rating by Debbie Gwartney
"Kayla was great. Good experience as always working with Todd Brown’s office."
We responded:
"We appreciate your business, Debbie. Thank you for the feedback about Kayla and our team. "
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Monica Macklin

November 21, 2024

5  out of  5
rating by Monica Macklin
"I was in car wreck due to another driver's fault. I contacted Brenda Reed at my local State Farm office. She very calmly and professionally explained everything that I needed to do in this situation. The entire process was relatively painless and stress free. All if the other staff I interacted with treated me with the same professionalism."
We responded:
"Thank you for your feedback, Monica. We are glad to hear Brenda was able to assist you in a stressful moment like a car accident. We are grateful for your business and look forward to continuing to work with you."
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pam mcgahan

November 14, 2024

5  out of  5
rating by pam mcgahan
"Everyone in the office is always helpful! I talk to Brenda today and she was wonderful! Best place to have insurance!"
We responded:
"We are grateful for your positive feedback. Thank you for the kind words about Brenda and our team. We appreciate your business and look forward to continuing to assist with your insurance needs."
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Morgan McGaha

October 31, 2024

5  out of  5
rating by Morgan McGaha
"So helpful, kind & willing to listen to exactly what you need! Really appreciate this whole staff & their hard work! Highly recommend!"
We responded:
"We appreciate your feedback about your experience with our office, Morgan. We are grateful for your business and look forward to continuing to work with you."