Reviews
State Farm® Agent Todd Brown
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Carl Schroeder
October 26, 2026
"This location has always had top tier service! Brenda and Ashley went above and beyond and they always have a smile on their face! Couldn’t have asked for a better visit!!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Broken Arrow insurance team. "
Kenny Powers
October 23, 2026
"Kayla was awesome in helping us save money!
she made switching insurance easy. Thanks!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
stephen scragg
October 23, 2026
"When my old rental insurance company said that they were no longer covering Oklahoma, these people quickly gave me a quote and covered my apartment with no lapse and no problems. Kayla was wonderful and answered all of my questions (and answered some that I didn't know I had). Excellent service!"
"Thank you so much for the 5-star rating, stephen! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Todd Brown "
Karrie Hayes
October 19, 2026
"Very, friendly and helpful!"
"Thank you for the 5-star review of Todd Brown’s team - we really appreciate your kind words! "
Bobbie Fry
October 16, 2026
"When you walk in the building, you are always met at the door by very friendly people and always willing to help"
"Bobbie, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Broken Arrow. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Todd Brown and Team "
Juniper Rumsford
October 15, 2026
"They were great and were able to align my billing with a time frame that was super convenient. There were mentions of other services but I didn't feel pressed to hear about them and they were courteous to just let me know the new features to thier service. Thank you so much!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Hunter Blair
October 5, 2026
"Michelle was super helpful and answered all my questions!"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Todd Brown’s team. "
Daniel Polovich
September 30, 2026
"This team is excellent! Lately, i'm very frustrated when I find out that I need to call a business to sort something out. I dread an AI call-bot that cant figure out what I'm saying! Not here! Brenda answered immediately, and my time was valued with how quickly we resolved my issues. Shout out to her two dogs!"
"Thank you so much for the 5 stars, Daniel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Brian Wilson
September 29, 2026
"Todd and his staff are awesome. Very nice and always there when you need them"
"Thank you for the 5 stars and shout out to our team. We appreciate your business, Brian. Thank you for choosing us for your insurance needs."
devin
September 29, 2026
"Always have excellent service when I talk to Mrs.Brenda, thank you."
"Hi devin, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Broken Arrow. If you ever need help, we are just a phone call away! - Your State Farm Agent, Todd Brown "
John Palmer
September 24, 2026
"Always a great conversationwoth Leslie and answers any questions we have."
"John, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Broken Arrow insurance team is always here and happy to help. "
Tammy Thomason
September 22, 2026
"The staff at this agency are Top Notch! Brenda and Leslie have both been there for me with my car insurance needs and recently insurance in buying a home. Very happy!"
"Tammy, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Broken Arrow insurance team! - Your State Farm Agent, Todd Brown "
Karen Purnell
September 18, 2026
"The costumer service is unmatched!"
"Hi Karen, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Broken Arrow. If you ever need help, we are just a phone call away! - Your State Farm Agent, Todd Brown "
Nancy Bianco
September 18, 2026
"I cannot recommend Kayla with State Farm highly enough! She made the process of choosing my auto and home insurance coverages an absolute breeze.
What truly sets Kayla apart is her genuine empathy. She takes the time to listen, understands your family's unique needs, and immediately puts you at ease.
On top of her kindness, her industry knowledge is exceptional. She explained my coverage options clearly, making sure I was fully protected without trying to upsell me on things I didn't need.If you want an insurance agent who combines deep expertise with real heart, look no further than Kayla!"
"Nancy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Broken Arrow. "
Chris Newbrough
September 17, 2026
"The best around!"
"Chris, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Stephanie Crow
September 16, 2026
"Todd Brown's office and staff are top notch! We have had coverage with Todd Brown for nearly 35 years. His staff is knowledgeable, professional and prompt to return calls or emails to take care of your insurance needs. Rhonda has taken time to review our policies (life, auto, home and business) every 6 -12 months to ensure we have coverage that is in our best interest. She will take the time to answer any questions until you fully understand your coverage and options that may save your money as well."
"Thank you, Stephanie. We appreciate your business. Thank you for trusting our agency with your life, auto, home and business insurance needs."
Fred Ford
September 16, 2026
"It’s always such a pleasure to speak to this Agency and their team. Everything is easy, straightforward and simple and fast!"
"Fred, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Broken Arrow insurance team is always here and happy to help. "
Kenneth Scott
September 16, 2026
"Great, helpful and friendly people!!
Thank you again Leslie"
"Hi Kenneth, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Todd Brown, Your State Farm Agent "
Doris Watson
September 11, 2026
"Great well trained team. Sensitive to needs and quick to resolve all questions."
"Thank you, Doris. We appreciate your business."
Kathy Dorsey
September 4, 2026
"Rhonda and Vicky are always helpful and professional. No problems in the many years we have been client"
Lisa Bender
September 4, 2026
"Well, we have been with State Farm 47+ years. We started with the "Brown Agency" in 1988 and even though the changes of staff we have been happy with the customer service and attention there. Their attention to our needs has never been an issue. From the moment you walk in the door until you leave the office you feel welcomed, in some instances it's like a family reunion, because their agents are happy and their turn over is minimal! The communication with their insured is on point and they answer every question with knowledge and sufficiently! Would I recommend this State Farm office-Yes!"
"Lisa, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Todd Brown and Team "
Peggy Newcomb
September 1, 2026
"Just spoke with Vicki in regards to an insurance issue and she took care of everything!! As a recent widow, I am so thankful that she made it easy for me, one less thing I have to deal with! Thank you Vicki!!"
"Hi Peggy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Broken Arrow. If you ever need help, we are just a phone call away! - Your State Farm Agent, Todd Brown "
Tom Purcell
August 27, 2026
"Outstanding personal help"
"Tom, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Broken Arrow. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Todd Brown and Team "
David Forrester
August 27, 2026
"Very pleased with this company and recommend them. Lisa especially is always courteous, professional, and super-helpful!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Broken Arrow to know you had such a great experience with us. "
Kelly Swan
August 11, 2026
"I’ve been a customer of Todd’s office for nearly 30 years. I work with Rhonda a lot there, but have had great service from everyone. They are professional, helpful, courteous and friendly. There’s a lot of good things to be said about their level of customer care"
"Kelly, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Broken Arrow insurance team! - Your State Farm Agent, Todd Brown "